Terms and Condition of payment:
All deposits, full amounts paid, or remaining balances owed to Samaria Group Pty Ltd trading as Manna Creative are non refundable due to change of mind or circumstance, as they reflect an intention of the buyer to commit to the purchase of a custom or non customised product that will be externally sourced / manufactured or internally produced by Samaria Group Pty Ltd trading as Manna Creative.
Notwithstanding anything to the contrary in this agreement, the buyer agrees to waiver the right to claim on Samaria Group Pty Ltd for special, incidental, contractual, consequential, direct, indirect, unintentional or punitive damages arising from the product or service delivered, or the timeliness of the product or service delivered.
Notwithstanding anything to the contrary in this agreement, the buyer takes full legal and financial responsibility for the approval of job sheets and / or samples that are sent from Samaria Group Pty Ltd trading as Manna Creative. In the event that there is an error in the job sheet or sample, it is the responsibility of the buyer to detect and report this error prior to approving it for production.
Notwithstanding anything to the contrary, the buyer agrees to waiver the right to claim a full or partial refund due to: minor production flaws, failure of Samaria Group Pty Ltd trading as Manna Creative to adhere to production specifications that have not been clearly agreed upon with the buyer, or production flaws or delays arising due to unforeseeable and extenuating local or global circumstances.
Notwithstanding anything to the contrary, the buyer agrees to waive the right to claim a refund from Samaria Group Pty Ltd due to any damages caused by third party production delays, border processing delays, or delivery delays due to couriers delivering outside of their standard ETAs.
The buyer has a maximum period of 2 weeks after delivery to communicate any issues regarding the quality of a product or service delivered by Samaria Group Pty Ltd trading as Manna Creative.
All payments are due before order processing begins unless otherwise specified. In the case that some or all of a payment is due after delivery, the buyer is responsible to make the payment within agreed terms and no later than 45 days after the date of delivery.
In the case where payment is required before order processing can begin, production may be delayed if an agreed payment date is delayed.
In the instance that a buyer has delayed payment or is refusing to pay Samaria Group Pty Ltd trading as Manna Creative, the buyer will be required to pay the costs involved in collections activity, and will be charged interest rate of 12% per annum commencing 1 month after the date that the payment is owed.
The buyer has the responsibility to arrange for a person to be physically there to receive a package or to give clear delivery instructions authorising a delivery without signature. The buyer is also responsible to give a clear, sufficient and correct delivery address including: a contact name and phone number at the receiving end, a street address, postcode, suburb, state, and specific delivery instructions where required.
Notwithstanding anything to the contrary, and in the case where are remaining balance payment is owed after delivery of goods or services, the buyer agrees to pay the full amount owed within agreed time periods and in accordance with all of the terms and conditions outlined in this document.
EFT Details:
Commonwealth Bank
SAMARIA GROUP PTY LTD
BSB: 062-199
Account Number: 1057 7702